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How to measure Customer Satisfaction (CSAT)
When it comes to running a business, nothing’s more important than your customers’ satisfaction. Happy customers are more likely to return, spread the word about your brand, and build your reputation. To gain insight into how satisfied your customers are, you can use a metric such as Customer Satisfaction Score (CSAT). If you’re unfamiliar with CSAT, don't worry—this article will explain what it is and how you can use it for your business.
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Gen Z และมิลเลนเนียล
Health & Wellness
Talent: Rejecting hustle culture isn’t being lazy, it’s being smart
The hustle culture and the impact it has on different generations in the workforce.
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