Research Director, Thailand

Research Director @ Milieu Insight

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What we do?

Milieu Insight is a consumer research and analytics company. We help businesses thrive in a data-driven world of rapid change, where the need for reliable, quick information to make strategic decisions has never been greater. We believe in the transformative power of going beyond insights and we’re driven by our passion to understand people - how they think, feel and act. Through smart automation, best-in-class technology, a core focus on user experience, and most importantly, an amazing team, we collect and deliver consumer insight like no other research company around.

How we do it?

We collect our data through a proprietary mobile app known as Milieu Surveys (just search for it in the Singapore, Malaysia, Vietnam, Indonesia, Philippines & Thailand app stores if you’d like to give it a spin). The opinions shared by our community of panellists are synthesised through our proprietary algorithms, allowing us to gain a deep understanding of what drives their personal and social motivations, as well as their consumption habits.

What motivates us (and hopefully you)?

We’re a team of explorers, always looking for new, better and more effective ways of working in our craft. Our curiosity pushes us to challenge the status quo, design and build cutting edge solutions, and even challenge our clients to embrace new ways of thinking about and using consumer insight.

So if you’re someone who isn’t comfortable wandering off the beaten track and challenging convention, we’re probably not the right fit for each other. But if you are, read on!

So, what about the role?

We are looking for a Research Lead based in Bangkok, Thailand. You will lead the Research Team and play a key role in their development, individually and collectively. You will provide direction on research and operational processes, guided by both local knowledge and our vision for the future. You will also be required to work as a team with our regional research team based in other Southeast Asian countries.

Responsibilities include:

1.Overall research and client management

• Work with clients to understand their research needs and translate their requirements into research solutions to answer client business issues
• Introduce to the market research methods that are accessible and user-focused
• Grow current client accounts and new business accounts

2.Team management and growth

• Lead, coach and mentor a young, enthusiastic research team
• Grow the research team in line with our expansion plans
• Lead and improve cross-department and regional relationships

3.Drive service and product development

• Drive product push into the market by increasing awareness and adoption of our products and services in the market research space (e.g. Canvas / Portraits )

What we’d like you to have

• 8-10 years of working experience in a quantitative consumer research role
• Experience in developing systems and frameworks to improve overall research structure
• Sufficient experience in managing and growing small teams
• Ability to build and maintain relationships with internal and external stakeholders
• Robust analytical skills to complement strong business acumen and data storytelling
• Excellent communication skills with a good command of English

Working at Milieu - How’d you know you’re a good fit?

• You like a fun, tech-focused, fast-paced start-up environment
• You are responsible, accountable and can work well independently and with others
• You are resourceful and open minded
• You embrace change, and can adapt to a changing work environment

Why join Milieu?

We would love to have a chat with you if most of the following statements describe who you are:

• I have always wanted to create a legacy of my own
• I am motivated by a sense of achievement, and creating new things excites me.
• I understand the importance of productive and persistent hard work but also understand that taking rests, having fun, spending time with loved ones and generally soaking in life’s experiences are equally important
• I know that doing great things doesn’t come easy, and that every time I stumble along the way only makes me stronger

Regardless of your past professional experience, at Milieu we will embrace your interests and strengths and try to develop them in the right way. We’ll ensure that you leave us not only with the nuts and bolts of our business, but also with experiences and skills that you can use for the rest of your life.

So if all of this sounds great, we’d love to meet you. So let’s talk!

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